{"id":4110,"date":"2021-06-08T21:35:38","date_gmt":"2021-06-09T01:35:38","guid":{"rendered":"https:\/\/expeditionsnouvellevague.com\/policy-cancellations\/"},"modified":"2025-02-27T17:26:23","modified_gmt":"2025-02-27T22:26:23","slug":"policy-cancellations","status":"publish","type":"page","link":"https:\/\/expeditionsnouvellevague.com\/en\/policy-cancellations\/","title":{"rendered":"POLICY \/ CANCELLATIONS"},"content":{"rendered":"\t\t
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POLICY \/ CANCELLATIONS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tRESERVATIONS<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t

Reservations cannot be made on-site for the same day. Please contact us before coming.<\/span><\/p>\n

Saturdays and other summer days fill up quickly. To avoid disappointment, reserve online<\/span> or call us at 418-520-7238<\/span>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWEATHER CONDITIONS<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t

We hit the water whether it\u2019s raining, snowing or perfectly sunny! Anyways, regardless of the weather, you\u2019re going to get wet!<\/span><\/p>\n

The equipment we lend you will keep you comfortable throughout the trip. <\/span><\/p>\n

Refunds will not be given due to weather conditions.<\/span><\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tLATE ARRIVALS<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t

If you are late and miss the start time, the activity will not be refunded.<\/span><\/p>\n

Please arrive at the specified time to avoid delays and to keep the number of people at the main building to a minimum. The current situation means we need to operate as efficiently as possible before and after the start times, therefore late arrivals will not be tolerated. We reserve the right to refuse entry to anyone who arrives after their start time. In this case, the total amount is non-refundable.<\/span><\/p>\n

Got here early ? THANK YOU ! A guide will be outside to direct people in and out of the building.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDRUG AND ALCOHOL USE<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t

It is strictly prohibited to consume, carry or be under the influence of drugs or illicit substances. It is also prohibited to be under the influence of alcohol while on the water. Any violation of these rules could lead to expulsion from the site without notice and without reimbursement.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCANCELLATION POLICY<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\t

We understand that plans change and we will try to accommodate your wishes whenever possible. The following are the terms of our cancellation policy:<\/span><\/p>\n

Reservations at the regular price or for regular clientele<\/b><\/p>\n