fbpx

FAQ

NEED MORE INFO?

FAQ

Generally speaking, anyone who enjoys water sports!

On the Family Adventure, children aged 3 to 14 must be accompanied by an adult*

  • Ratio of 4 children to 1 adult

Anyone aged 12 and over can go on the Traditional Run. More specifically, participants must:

  • be in good medical health
  • not be under the influence of drugs or alcohol
  • not be pregnant
  • not have COVID-19

Generally speaking, anyone who is aged 14 and over and enjoys water sports!

More specifically, participants must:

  • be in good medical health
  • not be under the influence of drugs or alcohol
  • not be pregnant
  • not have COVID-19

The earlier the better. Weekends and public holidays tend to be our busiest days and become fully booked faster.

Did you know that we offer 10% off reservations booked more than 14 days in advance? (This offer cannot be combined with another promotion.)

Book your trip

Want to go on a last-minute trip?

We might still have some available spots – check out our website or call us to find out.

Book your trip

Most of our clients live their first rafting experience with us too! The right package for you depends on participants’ age and the type of experience you are looking for.

  • Does your group contain children aged 3 to 11? The Family Adventure is for you.
    Book your trip
  • Are you a group of friends, colleagues, or a family with teens? The Traditional Run in the way to go.
    Book your trip
  • Do you want to round off your adventure with some well-earned relaxation? Go with the Raft & Spa package.

    Book your trip 

  • Are you planning a bachelor/bachelorette party? Contact us for more information.
    Book your trip
  • up to 9 people in our 15,5 foot (4,72 m) self-bailing rafts
  • up to 7 people in our 14 foot (4,27) self-bailing rafts

If you wish to have the raft to yourself, your group must occupy 90% of the boat’s capacity. Contact us to plan your activity.

Book your trip

A professional guide will be with you every step of the way so that you can discover the Jacques-Cartier River from a unique vantage point!

  • Spring for the adrenaline rush
    From opening day until mid-June, the river is fed by snowmelt, which generates higher water levels and makes for a more intense experience.
  • Summer to enjoy warmer water while discovering the sport

    In the summer months, water levels are determined by the amount of rain we receive. The river is generally at a lower water level and warmer, which allows for more in-water activities that everyone can enjoy.

  • Fall to see the Jacques-Cartier don its beautiful fall colours

    The arrival of fall brings about breathtaking views of the autumn foliage, as precipitations keep the river flowing. Seize the opportunity to paddle down the river before we close in mid-October.

  • Every season is unique in its own way!

  • As with any sport, rafting involves some risk. However, our guides receive rigorous whitewater rafting training or refresher training at the start of every season. They also hold up-to-date certifications in swiftwater rescue and first aid / CPR.
  • New Wave Expeditions take pride in having high safety standards for our participants and making every decision with safety as our priority.
  • Every trip begins with a presentation of safety rules and basic training in whitewater skills. To ensure your comfort and safety, you will be given a life jacket, helmet, and wetsuit.
  • Our expert guides are eager to make your experience fun and memorable!

     

    Our #1 goal: fun and safety!

  • Absolutely! We are the only rafting company that offers an on-the-spot BBQ to wrap up your day. Enjoy a local beer on our patio and reminisce about the day’s adventures at our premises right on the Jacques-Cartier River!
  • Make sure to reserve your BBQ meal at the same time as your rafting trip!
  • The meal is free for Cégep and University students, upon presentation of valid student ID. Don’t forget to bring your card!
  • All of our prices include any necessary equipment, with no hidden fees. Before your run, you will receive:
    • Depending on the weather, a 3 or 5mm long john wetsuit
    • Neoprene boots
    • A wetsuit jacket or nylon splash jacket
    • A helmet
    • A paddle
    • A personal flotation device (life jacket)
    • Bathing suit (to wear under the wetsuit). Ideally, arrive wearing your bathing suit
    • Sunscreen
    • Towel (rental possible)
    • Extra clothing

    On rainy days in spring or fall, we suggest that you bring the following:

    • Warm top (wool, fleece or synthetic)
    • Base layers (wool, fleece or synthetic)
    • Wool socks
    • Thin tuque
    • Neoprene gloves or liner gloves with rubber cleaning gloves

    All cotton clothing should be avoided.

  • All our equipment is disinfected and put aside for 24 hours after use
  • Bring a mask and a “Ziploc” type bag for the bus ride. Print the participation agreement you received with your booking, which we ask that you fill out and bring with you the day of your trip (one form per person).
  • Considering the current situation surrounding COVID-19, we want to assure you that we are taking every possible precaution to keep our staff, clients, and community safe. In the event of us having to close, your full deposit will be refunded. If you become sick or have any symptoms, we ask that you contact us as soon as possible. You will receive a full refund. We ask that you be honest about having any symptoms, and that you refer to our regular cancellation policy if you are not sick.
  • We hit the water whether it’s raining, snowing or perfectly sunny! Anyways, regardless of the weather, you’re going to get wet!
  • The equipment we lend you will keep you comfortable throughout the trip. Refunds will not be given due to weather conditions.
  • Tips are not included in our trip fees. As with any outfitter or service business, tipping is not mandatory.
  • However, if you enjoyed your guide’s work, tipping an amount of your choice goes a long way to show your appreciation. Don’t hesitate to also share any feedback you may have at the end of your trip!